Web Maintenance

1. Email support
Email has become the primary means for the customer relationships and database management system. Email Support implies to take customer concerns and respond with straight to the point and concise emails. Email Support is an asynchronous communication channel (where the customer and the teammate do not need to be present at the same time to engage in a conversation) to resolve ad hoc customer questions, challenges and concerns relating to a product or service. Email Support is one of the most frequently utilized and is considered a mission-critical service offering.

2. Chat support
In customer relationship management (CRM), chat support is an Internet service that allows the user to communicate in real time with a customer service agent by using an instant messaging application that’s built into the company’s website. A chat support is a system that allows users to communicate in real time using easily accessible web interfaces. It is a type of Internet online chat distinguished by its simplicity and accessibility to users who do not wish to take the time to install and learn to use specialized chat software.

3. Project management
Project management is the initiating, planning, organizing, managing, executing, controlling, and closing the work of a team to achieve specific goals and meet specific success criteria in the specified time.

4. Content writing
Your online website needs a content writer which will make your presence remarkable and who understands the needs of both ends of the spectrum: you and your customers/clients. A well-written content helps you sell more, and by the end of the day, that’s what matters the most. Our web content writing services are designed for your success. Our team of dynamic web content writers makes it easy for search engines to find your site. We can do provide you with the different things in content marketing like articles and blogs writing, website content, press releases, emails & newsletters, social media content, technical and creative writing, product descriptions, product reviews, e-books, taglines & slogans, copywriting, script writing, etc.

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